Shipping & Returns
Most orders are shipped within 3 business days. All orders are shipped via USPS, DHL, FedEx, UPS or comparable
carrier. Processing time of your order can vary from 3-14 days depending on product availability, or in some
cases up to 4-6 weeks. Orders shipped by ground service average 4-10 business days from date of order to reach
their destination. Orders shipped by priority service average 3-7 business days from date of order to reach their
destination. Additional charges may apply depending on weight. We will notify you of any additional charges
before shipping. When calculating actual ship date, please do not count Saturdays, Sundays or federal holidays.
Neither UPS nor DHL will ship to P.O. Boxes. Please include a complete street address for all orders. If ordering
internationally, any taxes, customs, or related fees will be your responsibility at the time of receipt.
We use PayPal security payments, therefore all PayPal safety and security policies are apply.
Orders may be fully refund. All returns must be undamaged and in new condition. The product must be returned in its original box.The product should be sent back in registered mail and the tracking number should be send to us. The full refund will be processed only after El Cid Gallery receive the item.